Reservation Sales Specialist

About the Role:
As a Reservation Sales Specialist, you will be responsible for helping grow our new member base. You'll prospect inbound and outbound leads, close new memberships, and create reservations. Your tasks will include explaining Landing’s products and value to potential members, answering their questions, and guiding them through the sales process.

About the Team:
You’ll join an agile and fast-paced team shaping the future of Landing’s business. Our primary goal is to deliver an exceptional experience for new members by utilizing cutting-edge technology and offering world-class customer service.

Who you are:

• Focused, goal-oriented, and consistently exceed your sales targets
• Genuine love for customers and building relationships
• Hands-on—dig deep to uncover each lead’s needs
• Authentic and open to improvement through feedback
• Thrive under pressure and work well independently with guidance
• Execute relentlessly—process all leads and proactively reach out
• Motivated, responsible, and eager to grow in a fast-moving startup

What you’ll do:

• Engage Potential Members: Communicate with prospects (inbound and outbound) via phone, email, and text to understand their needs, why they want to move, and how Landing can be the right fit.
• Present Value & Solutions: Share our value proposition, explain how our properties and products address their goals, and adapt your pitch based on feedback.
• Match Members with Homes: Search for and recommend the best options in real time, ensuring move-in and move-out dates are accurately booked.
• Build Relationships: Develop and maintain long-term connections with members to support retention and satisfaction.
• Support & Problem-Solve: Answer billing questions and collaborate with team members to resolve any issues or concerns from new members.

What you know:

• Fluent in English with strong communication skills
• Proficient in using CRMs to manage and track interactions
• Able to multitask, prioritize, and manage time effectively
• Demonstrated history of meeting and exceeding sales targets
• Minimum 1 year of experience in remote sales or customer service (B2C preferred)

What We Offer:

• Salary $15,500 MXN Gross monthly + Uncapped commissions
• Grocery Vouchers $1,500 Net monthly.
• 12 days of vacation available after 90 days
• 5 PTO days available after 30 days
• Major Medical Health Insurance (Metlife)
• Minor Medical Health Insurance (AXA Keralty)
• Dental Plan
• Vision Plan
• Onsite parking
• 7 days of Landing Stays per year

Important Notes:
Position is available on site only / This is not a remote position.
To be considered for the position, the submitted resume must be in English.