Corporate Housing Account Manager

About Landing:

Landing is a nationwide hospitality platform where fully furnished apartments meet hotel quality and consistency. Guests book from thousands of apartments in hundreds of cities, for a week or a year, all backed by 24/7 local support. We're headquartered right here in Birmingham.

Who We Work With:

Our corporate clients are the companies and partners who book Landing homes for other people. That includes corporate travel and HR teams housing employees on relocations and long projects, relocation companies booking for their clients, insurance housing providers placing families who've been displaced from their homes, and other corporate housing companies booking Landing homes for their own guests. They need a partner who's quick, reliable, and easy to work with, every single time.

About the Role:

As a Corporate Housing Account Manager, you'll own Landing's largest national corporate accounts. You'll be the person our clients reach out to when they need a home, have a question, or need something fixed, and you'll work hand in hand with our Field Operations team so every stay goes smoothly from booking to move out. You'll have real ownership of your accounts, a direct line to leadership, and plenty of room to grow as this part of the business grows.

What You'll Do:

• Own and grow relationships with our top national corporate clients
• Handle incoming reservation requests and get clients into the right home quickly
• Work with our Field Operations team to schedule move-ins, home inspections, and occupant changes
• Send arrival information so every guest knows exactly what to expect
• Follow up on outstanding balances with invoiced clients
• Partner with Field Operations to get maintenance issues solved fast
• Help our VP with special projects that make the way we work even better

What You Bring:

• 3+ years of professional experience, including customer service or client facing work
• Experience in corporate housing, hospitality, relocation, travel, or property management is a big plus
• A real system for keeping track of reservations, follow ups, and what you're waiting on from other people
• You stay organized and calm when several clients need you at the same time
• You're clear and friendly on the phone and in writing
• You move with urgency and don't wait to be told what's next
• You're comfortable with tech and use tools like Slack and AI every day
• You can work daily from our Birmingham HQ

Compensation and Benefits:

• Salary: $60,000 base
• Bonus: Up to $5,000 performance bonus
• Equity: Stock options
• Benefits: Medical, Dental, Vision, Life and AD&D, Disability, Mental Health, Pet, Commuter, and FSA or HSA
• Retirement: 401(k) plan, plus access to ImmediatePay
• Time off: A super generous PTO policy
• Travel perk: 7 free nights in a Landing home every year, plus employee perks when you choose to live with Landing
• Growth: Real opportunities to move up. We want you to grow with us!