Reservation Sales Specialist

Important Notes

⚠  This position is based on-site in Mexico City, CDMX. Remote work is not available for this role.

⚠  Submitted resumes must be in English to be considered.

About Us

Since 2019, Landing has redefined apartment renting with the industry's first flexible living model. Our membership program provides consumers access to a network of apartments in 60+ top markets with no deposits, hassles, or stress.

About the Role

As a Reservation Sales Specialist, you will help grow Landing's new member base. You'll work inbound and outbound leads, close new memberships, and create reservations. Your responsibilities include communicating Landing's value proposition to potential members, answering their questions, and guiding them through the sales process.

About the Team

You'll join an agile, fast-paced team shaping the future of Landing's business. Our primary goal is to deliver an exceptional experience for new members using cutting-edge technology and world-class customer service.

What You'll Do

• Contact potential members: Prospect inbound and outbound leads who are a strong fit for Landing long-term.
• Guide prospects and communicate value: Present Landing's value proposition and explain how our properties and products meet their needs.
• Build relationships: Develop and maintain long-term connections with members.
• Support billing inquiries: Answer basic billing questions new members may have.
• Manage dates accurately: Ensure move-in and move-out dates are correctly booked in the system.
• Resolve issues: Collaborate with team members to address concerns raised by new members.

What You'll Need

• English proficiency: Fluent (B2-C1)
• Ability to work from our Polanco office — a collaborative, fast-moving environment.
• Proficiency with CRM tools.
• Ability to multitask, prioritize, and manage time effectively.
• Proven track record of meeting and exceeding sales targets.
• 1+ year of experience in sales or customer service, preferably in B2C industries.
• Goal-oriented and self-motivated, with the ability to thrive under pressure.
• Eager to grow your sales career in a fast-moving startup environment.

Compensation & Benefits

• Salary: $15,500 MXN gross per month + uncapped commissions
• Grocery vouchers: $1,500 MXN net per month
• Vacation: 12 days per year (available after 90 days of employment)
• Paid time off (PTO): 40 hours per year (available after 30 days of employment)
• Health insurance: Major medical (MetLife), minor medical (AXA Keralty), dental, and vision coverage
• Parking: On-site parking for bikes, motorcycles, and cars
• Travel benefit: $750 USD annually in Landing Stays