Reservation Specialist

About Landing:

Since 2019, Landing has redefined apartment renting with the industry’s first flexible living model. Our membership program provides consumers with access to a network of apartments in 50+ markets with no deposits, hassles, or stress.

With fully furnished, flexible-lease apartments across 375+ cities, Landing has transformed the rental process for a new generation of renters seeking freedom and flexibility. The streamlined platform enables consumers to book apartments in minutes through the app and move in just days. Landing’s mission is to empower individuals to explore more, live on their terms, and feel at home anywhere.

About the Role:

As a Reservation Sales Specialist, you will be responsible for helping grow our new member base. You'll prospect inbound and outbound leads, close new memberships, and create reservations. Your tasks will include explaining Landing’s products and value to potential members, answering their questions, and guiding them through the sales process.

About the Team:

You’ll join an agile and fast-paced team shaping the future of Landing’s business. Our primary goal is to deliver an exceptional experience for new members by utilizing cutting-edge technology and offering world-class customer service.

What You’ll Do:

• Contact New Members: Prospect potential members (inbound and outbound) who fit Landing long-term.
• Guide Prospects and Communicate Value: Present potential members with our value offer and explain how our properties and products fulfill their needs and solve their problems
• Build Relationships: Develop and maintain long-term connections with our members.
• Billing: Answer simple questions members might have about billing.
• Manage Dates: Make sure move-in and move-out dates are accurately booked.
• Resolve Issues: Collaborate with other team members to address any issues or concerns raised by new members or the New Member Team.

What You Need:

• Fluent in English.
• Proficient use of CRMs
• Ability to multitask, prioritize, and manage time effectively.
• Proven track record of meeting and exceeding sales targets
• 1+ years of experience in remote sales or customer service - preferably in B2C industries.
• Focused, goal-oriented, and consistently exceed sales targets.
• Independent, and thrive under pressure with proper guidance
• Motivated and responsible, eager to grow your sales career in a fast-moving startup.

What We Offer:

• Salary $15,500 MXN Gross monthly + Uncapped commissions
• Grocery Vouchers $1,500 Net monthly.
• 12 days of vacation available after 90 days
• 5 PTO days available after 30 days
• Major Medical Health Insurance (Metlife)
• Minor Medical Health Insurance (AXA Keralty)
• Dental Plan
• Vision Plan
• Onsite parking
• 7 days of Landing Stays per year

Important Notes:
Position is available on site only / This is not a remote position.
To be considered for the position, the submitted resume must be in English.